At ALUXXOIL, every order is handmade with care to ensure the highest quality. We take pride in preparing and packaging your products so they arrive fresh and ready to use.

 

Processing Time

​• Once  your  order  has  shipped,  you  will  receive  an  email  with  your  tracking  number  so  you  can  follow  your  package’s j ourney.
• Please  allow  24–48  hours  for  tracking  updates  once  the  label  is  created.
• International  orders  may  experience  additional  delays  during  customs  processing,  which  is  outside  of  our  control.

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Shipping Rates & Delivery

Times

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• Shipping rates are calculated at checkout based on your location and chosen shipping method.

• Standard delivery within the U.S. typically takes 3–7 business days after processing.

• Expedited shipping options are available at checkout.

• At this time, we only ship within the United States.

 

Order Tracking

​• Once your order has shipped, you will receive an email with your tracking number so you can follow your package’s journey.
• Please allow 24–48 hours for tracking updates once the label is created.
• International orders may experience additional delays during customs processing, which is outside of our control.

 

Shipping & Handling

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• Shipping charges cover carrier fees only. We do not charge tax on shipping when it is listed as a separate line item.

• If you combine “shipping & handling” together as a service, the fee may be subject to sales tax per California law.

 

Lost or Damaged Packages

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• ALUXXOIL is not responsible for lost or stolen packages once the carrier marks them as delivered.

• If your order arrives damaged, please contact us within 48 hours of delivery with photos of the damaged items and packaging so we can assist you.

 

Questions About Your Order?

 

     Email us at admin@aluxxoil.com or info@aluxxoil.com with your order number, and we’ll be happy to help.